Ottawa’s Leading Affordable Storage solution
Frequently Asked Questions
General Questions
We offer a variety of storage units, including small lockers, medium-sized units, large spaces for furniture or inventory, and vehicle storage options.
Our team can help you choose the perfect unit size based on what you plan to store. You can also refer to our size guide on the website.
We are based in Ottawa and proudly serve the surrounding areas, including Kanata, Orleans, Stittsville, and more.
Hazardous materials, flammable items, perishable goods, and illegal items are not permitted in our storage units.
Access & Security
Our storage units are accessible 7 days a week. Check with your specific location for exact hours.
We have 24/7 video surveillance, gated access with personal codes, and well-lit facilities to ensure your belongings are safe.
Yes, you can authorize another person to access your unit by adding them to your account.
While we take extensive security measures, we recommend that customers carry insurance for added peace of mind.
Yes, our facilities have ample parking, making it easy to load and unload your belongings.
Renting & Payments
You can rent a unit online, over the phone, or by visiting us in person.
We accept major credit cards except for AMEX, debit cards, and online payments.
Our storage units are available on a month-to-month basis, so you’re not locked into a long-term contract.
Yes, you can transfer to a different unit size, subject to availability.
We occasionally run promotions for new customers and long-term rentals. Check our website or contact us for current offers.
Moving & Packing
Yes, we sell a variety of moving supplies, including boxes, tape, and packing materials, at our facilities.
We work with local movers and can provide recommendations upon request.
Yes, we provide complimentary carts and dollies to make loading and unloading easier.
Specialized Services
Yes, we provide secure outdoor and indoor storage options for cars, RVs, and boats.
Absolutely! We offer both short-term and long-term storage solutions to fit your needs.